03 · ZDR · Zero Day Report · Reporting

The report is the product.

ZDR^™ — the Zero Day Report — is the claim-ready report on every job: photos, timeline, costings and audit trail, assembled from the live job record and emailed to the insurer the same day the plumber attends. Nothing is written up afterwards — the ZDR^™ builds itself while the job runs, so it's in the insurer's inbox the moment the plumber leaves the site.

Point of difference ZDR^™ stands on its own. It's built as its own reporting product — not just the network's paperwork — so a make-safe operation can run ZDR^™ reporting without the rest of the network. The report is the deliverable, and it's sellable in its own right.

What the ZDR^™ changes.

Same day, every dispatch

The closeout packet lands in the carrier's inbox before the plumber's day ends — reserves release earlier and time-to-resolution drops.

Smarter dispatch

Live location and field data pick the right plumber, ETA and job duration — the job goes to whoever can attend fastest and do it well.

Knows your tradies

Response times, accept rates, suburb history and job-type fit build a long-term record of every plumber on the Kingpin Mesh network.

Nothing re-keyed

The claim reference in the insurer's intake email is the same claim reference on the ZDR^™ and the same claim reference on the Kingpin ER invoice.

Portfolio intelligence, not just claim files.

The reporting pack for insurers:

Source of loss — flexi hose, hot-water service, dishwasher and other sources, tracked by incident
Severity trend — average claim severity trending down as more of the book is monitored
Portfolio heat by postcode — which postcodes drive the book, sharper as coverage scales

Delivered tiered — weekly, daily or per-event — on the carrier's terms.

Next: AquaSentinel — the detection layer → Back to KingpinX